When should you updating modem
In most cases your provider will automatically download the latest approved code to your device.
If you are unsure whether you have the latest code, you can turn your cable modem off for 10 seconds, and then turn it on again.
There is no way for an end-user to update cable modem firmware.
Firmware updates for cable modems are approved and provisioned by the cable provider.
To find out what kind of a modem you have, visit the modem manufacturer's website. This information should be on the bottom or back of the modem.
Even if you've determined that you should upgrade, you aren't done yet. You can buy an excellent DOCSIS 3 modem for -0. But the longer you keep the modem, the more you save.
Step 1 Download the latest firmware version for your device.
Office hours may vary, so please click on the below link for office hours and locations.
To check the hardware version of your device please click here.
In fact, you probably haven't thought about yours since it was installed.
It's easy to forget how important, and impressive, your cable modem actually is.